Creating a Navigation Intake Assessment Tool

By Tricia Strusowski, MS, RN       “I want to be aware of the navigator and support services as soon as possible.” This is a frequent response from patients when asked about the optimum point in the cancer care journey to learn about navigation and support services. And yet, during a first visit (or intake […]

Navigation Caseload Quandary?

Learn about 2017 ACCC Innovator Award winner USA Mitchell Cancer Institute’s homegrown Oncology Navigation Acuity Tool. By Rev. Diane Baldwin, RN, OCN, CBCN, and Meredith Jones, MS, BSN, RN Unfortunately, nurse navigation services are typically non-revenue generating, necessitating a cost/benefit evaluation of these services for many programs. To justify nurse navigation in this new era […]

Patient Navigation: Creating a Toolkit for Caregivers

The first post in a two-part blog series focused on support for caregivers. by Tricia Strusowski, MS, RN Several years ago, I facilitated a Patient and Family Advisory Council at our cancer center.  Our patients and families provided us with great insight on our program and helped us create our yearly goals.  On one occasion, […]

Navigation Metrics & Value-Based Care: Measuring Up

By Tricia Strusowski, RN, MSN As the move to value-based care and Alternative Payment Models (APMs) continues, oncology patient navigators need to become more business savvy and have a full understanding about value-based cancer care metrics.  Case in point: Medicare’s Oncology Care Model (OCM) pilot, the first oncology-specific alternative payment model developed by the Center […]

How Navigation Can Help in Decreasing Readmission Rates and ER Visits

By Tricia Strusowski MS, RN FACT #1: The last place that cancer patients and their family want to be is in the hospital. Hospital stays also increase the chances of hospital-acquired infections, which can result in a longer length of stay and complications. FACT #2: Patients and family members do not feel well equipped upon […]

Patient Navigation: How Patient and Family Focus Groups Can Help

By Tricia Strusowski, MS, RN Seeking a great way to enhance your navigation program and best understand the specific needs of your patients and families? Consider conducting a patient and family focus group. I have always gotten the best feedback and ideas for our navigation program from hosting a patient and family focus group.  And I […]

Patient Navigation: Reducing Delays in Care

By Tricia Strusowski, MS, RN Our last navigation blog discussed how process mapping by disease site can help in managing transitions across the continuum of care.  Process mapping helps the cancer care team identify when to initiate patient navigation and support services as well as to identify goals, barriers, and gaps in care. Removing barriers […]

Patient Navigation—Process Mapping by Disease Site

By Tricia Strusowski, MS, RN For this patient navigation blog post, let’s talk about a recent hot topic on ACCCExchange, the online discussion forum for ACCC members: At what point in the care continuum do you initiate navigation and support services? Many cancer programs have a difficult time identifying when to initiate these services. Cancer […]

Navigation Documentation Tools Can Support Compliance with Commission on Cancer Standards

By Tricia Strusowski, MS, RN Documentation by oncology patient navigators can play an important role in your cancer program’s efforts to comply with the new Commission on Cancer (CoC) Standards that became effective in 2015.  This blog reviews documentation-tool compliance—in other words—how your documentation tools can help you demonstrate compliance with CoC Standard 3.1 Patient […]

Patient Navigation: 20 Years in Review & My Lessons Learned

by Tricia Strusowski, MS, RN It is amazing how the world of patient navigation has changed over the last 20 years! Fate has aligned me with many wonderful opportunities, and over the years I’ve been honored to be an active participant both in the navigation role itself and in navigation program development. The journey has […]