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FINANCIAL NAVIGATION

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The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

About FAN

The ACCC Financial Advocacy Network is the leader in professional development training, tools, and resources that empower providers to integrate financial health into the care continuum and help patients gain access to affordable, high-quality cancer care.

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocate Spotlight

The ACCC Financial Advocacy Network is the leader in providing professional development training, tools, and resources that will empower providers to proactively integrate financial health into the cancer care continuum and help patients gain access to high-quality care for a better quality of life.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice. These resources include guides and tools for building financial advocacy programs, communicating with patients, screening for financial distress, optimizing insurance coverage, performing prior authorizations, handling denials and appeals, and so much more.

Last Updated: August 2021

Featured Publications

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Financial Advocacy Network Resources

Download an overview of the workflow needed to create a new financial advocacy program or to assess an existing program. Use this tool to explore financial navigation resources to assess opportunities, build a business case/gain operational buy-in, and train staff.

Financial Advocacy Network Resources

On-Demand Webinars

In the Field: Practical Financial Advocacy Strategies for Supporting Cancer Patients

July 1, 2023

This course equips financial advocates with the practical knowledge and skills to help patients navigate insurance coverage, manage out-of-pocket costs, and access financial assistance resources. Through interactive lessons, real-world case studies, and practical exercises, learners will build confidence in supporting patients across a variety of insurance scenarios.

The Financial Toxicity Tumor Board: Using a System Level Approach to Combat Financial Toxicity

July 1, 2023

Financial toxicity can have profound effects on patients' well-being, quality of life, and treatment outcomes. In this webinar, experts discuss multidisciplinary strategies to address financial hardship across clinical, health system, and policy settings, including the innovative Financial Toxicity Tumor Board model for solving complex, real-world patient challenges.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

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From the ACCCBuzz Blog

#ACCCNOC: Financial Advocacy and Building Sustainable Navigation

#ACCCNOC: Financial Advocacy and Building Sustainable Navigation

October 10, 2024

ACCC will welcome more than 500 attendees from October 9-11 to Minneapolis, Minnesota this week for the highly anticipated 41st National Oncology Conference. Day 1 of the meeting included a Pre-Conference focused on the ACCC Financial Advocacy Network (FAN) and building sustainable patient navigation, followed by the exhibition of 24 posters demonstrating innovative solutions to key challenges in cancer care.

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A Powerful Practice: In-House Pantries Combat Food Insecurity for Patients With Cancer

August 28, 2024

While 10% of households in the US report food insecurity, it's estimated that that between 17% and 55% of patients diagnosed with cancer are affected. Many cancer institutions and programs have taken it upon themselves to decrease the burden of patient food insecurity by initiating their own food pantries, with setups ranging from compact, utility-closet–based versions that include personal care products to larger-footprint, open-plan spaces designed to approximate a shopping experience.

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Advocating for a Better Future: The Role of a Unique Network

April 15, 2024

Jordan Karwedsky, financial counselor at Green Bay Oncology and chairperson of the ACCC Financial Advocacy Network, discusses her plans for the network's future.

AMCCBS Day 1

#AMCCBS: A Day on The Hill

February 29, 2024

To kick-off #AMCCBS, ACCC members traveled to Capitol Hill for the association’s first in-person Hill Day since 2019.

CANCER BUZZ Podcasts

LIVE from AMCCBS: Financial Advocacy Resources — [MINI PODCAST]

March 11, 2024

Live this week from the ACCC 50th Annual Meeting and Cancer Center Business Summit (AMCCBS), CANCER BUZZ interviews Wendi Waugh, ACCC financial navigation committee member, about resources for financial advocacy.

CANCER BUZZ TV

Advocating for Financial Health — [VODCAST] Ep 12

July 7, 2022

Allen Beck and Rivka Shakow Beck were newlyweds when Allen was diagnosed with myelodysplastic syndrome. Allen and Rivka were thrust into a stressful situation, but financial advocate, Angie Santiago, CRCS, was ready to help.

From Oncology Issues

Issues: Biosimilars are Overcoming Challenges of a Turbulent, Unfriendly Marketplace

Issues: Biosimilars are Overcoming Challenges of a Turbulent, Unfriendly Marketplace

Blake McCreery-Cullifer, CPRP

In addition to the global pandemic, ongoing lawsuits from referenced biologics' manufacturers suing biosimilar manufacturers are having a negative impact on the development and approval of new biosimilars.

Trending Now in Cancer Care

Trending Now in Cancer Care

Alexandria Howson, PhD

Rather than fielding its annual Trending Now in Cancer Care survey while cancer programs were experiencing unprecedented challenges due to the extended public health emergency, ACCC chose to facilitate conversations with its members to capture the lived experiences of the most pertinent issues impacting oncology practice and care delivery.

Connection is Key

Connection is Key

Krista Nelson, MSW, LCSW, OSW-C, FAOSW

As we turn the corner toward 2022, for oncology to drive equity forward: We need every member and every discipline, patient, leader, payer, industry partner, and innovator working together to provide the most equitable care possible in a sustainable way.

Expanding Patient Access to Cancer Care Services

Expanding Patient Access to Cancer Care Services

Kelley D. Simpson, MBA; Stacy Melvin, MHA; and Sue Fletcher, RN

Key results from a national survey show a range of new initiatives.

Abstracts and Presentations

[Abstract 271] Assessing Effectiveness of a Self-Guided Training Program for Oncology Financial Advocates

September 24, 2021

Presented at the 2021 ASCO Quality Care Symposium, September 24 - 25, 2021.