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Home > About > 2017 ACCC Innovator Awards: University of Alabama at Birmingham Comprehensive Cancer Center

2016 ACCC Innovator Award recipients

University of Alabama at Birmingham Comprehensive Cancer Center
Birmingham, Alabama

University of Alabama at Birmingham Comprehensive Cancer Center

Patient Care Connect—Lay Navigators Improve Quality & Reduce Cost of Care

Trained lay navigators at the University of Alabama at Birmingham Comprehensive Cancer Center developed a program aimed at reducing the cost of cancer care while improving quality and patient satisfaction. Outcomes include reducing ER visits, hospital admissions, and ICU admissions—more for navigated patients—than non-navigated patients. Patient satisfaction with the navigation program was high, with 89% of navigated patients reporting that they would recommend the program to another cancer survivor.

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