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Home > Career Center > Positions in Hospital Administration

Positions in Hospital Administration

This category includes medical and executive directors and cancer program administrators, as well as vice president of oncology services and director of business development.

Medical Director of Oncology, Contra Costa Regional Medical Center, Martinez, CA

Posted: 7/20/2017SHOW ▼

Job Summary:

This position is with Epic Care, a 55 physician Multi Specialty Group with major focus in Cancer Care in San Francisco East Bay. The position will be based primarily at Contra Costa Regional Medical Center, CCRMC; a safety net institution based in Martinez, CA.

It will require providing primarily clinical care, and secondarily cancer leadership, vision, direction, and development of all relevant clinical programs. The person will proactively promote excellence in patient care, customer service, consultative services, and practice efficiency.

The program is an ACOS Certified Cancer Program with Cancer Registry. The institution has a highly regarded Family Practice ResidencyProgram, which will require some teaching responsibilities. Under the direction ofthe President and CEO of Epic Care the appointment will be a leadership position within Epic Care.

The position will be responsible for 70-80% of time for clinical responsibilities and rest of the time will be administrative. Leadership responsibilities include directing, planning, and coordinating all clinical activities and programs of the Cancer Program at CCRMC. Assures clinical activities are efficient, effective, and appropriately support the multidisciplinary, patient-centered clinical mission of the cancer program. Fosters teamwork and creates organizational capacity for innovation, creativity and critical thinking by providing staff with authority, accountability, training, information and resources to achieve their full potential.

It will be afforded a Medical Director of Oncology title at the institution and will perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Candidates need to be Board Certified in Medical Oncology & Hematology and have at least 5 years of clinical and administrative experience. Compensation and benefits will be competitive to experience and the market.

Contact Information:

hr@epic-care.com

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Director, Satellite Nursing Services, UHealth-University of Miami Health System, South Florida

Posted: 7/7/2017SHOW ▼

Job Summary:

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

Essential Responsibilities:

  • The Director of Satellite Nursing Services is ultimately responsible for effective operational management of the clinics and infusion services at current satellite Sylvester hospital based clinics. This also includes all future satellites. This responsibility includes monitoring and improving the clinical and functional effectiveness based on knowledge and implementation of best practices and adherence to standards set by regulatory agencies and professional organizations.
  • This position will provide strategic and operational leadership for all nursing areas at the satellites. Responsibilities also include physician and patient satisfaction, performance improvement activities, strategic planning, and the development and maintenance of nursing related policies and procedures and nursing standards of care and practice. The director will monitor the activities and operations of the assigned satellites to ensure goals and objectives are met.

Minimum Requirements:

  • Graduate from an accredited school of nursing. Current/valid Florida nursing license. MSN preferred; BSN with extensive management experience considered. Five years recent experience as a clinical director and/or manager. Oncology infusion experience. Experience in an academic center or large complex facility preferred. Strong interpersonal communication skills. Proven track record of building relationships with physicians, direct reports and key staff members throughout the hospital. Excellent English verbal/written skills are necessary. Moderate to advance computer literacy and skills. Excellent presentation skills. National certification appropriate to the area of specialty.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more.

Please apply to Job#P100009148 at www.miami.edu/careers.

The University of Miami is an Equal Opportunity/Affirmative Action-Veteran/Disability Employer. Come join us!

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University of Miami School of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Contact Information:

To apply for this position, please copy and paste the following link into your browser address bar: http://universityofmiamischoolofmed.contacthr.com/56046808

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Director Operations, Ann B. Barshinger Cancer Institute, Lancaster, Pennsylvania

Posted: 6/27/2017SHOW ▼

Job Summary:

ABOUT OUR FACILITY:

Our location in the new $44 million Ann B. Barshinger Cancer Institute is a 90,000 square foot state-of-the-art cancer center providing comprehensive patient care close to home. It features 31 infusion chairs, 53 exam rooms, a care team of nurse navigators, social workers, chaplains, financial and genetic counselors, as well as the nation's first CyberKnife M6.

POSITION SUMMARY:

The Director Operations-Cancer Institute is responsible for coordinating the overall operations of multiple practices and departments within a multi-functional destination care setting. This includes personnel management and business operations. This position will work closely with the executive director and managing physicians.

ESSENTIAL FUNCTIONS:

  • Maintain a comprehensive understanding of Institute operations including: scheduling; registration; insurance verification, authorization/referral and billing/coding functions, charge entry, cash collections, IS systems, and referral management.
  • Work with leadership team and direct reports to maximize operational workflow to ensure optimal utilization of staff. Assist managers with the justification for changes to staff allocation. Recommend necessary changes to the Executive Director or VP Physician Services.
  • Work collaboratively with the Physician leadership and Executive director to develop and implement tactics to address short and long-range strategic service line goals and meet community needs. Assist medical directors and Executive Director with developing strategic plans.
  • Coordinate efforts and outcomes in a team-based, matrixed leadership environment. Works to develop close relationships with service line managers and health system peers, support departments, department heads, clinic staff, medical providers, patients, regulatory bodies, and community groups.
  • Work collaboratively with LGMG and LGH Directors of Operations team to implement and ensure LGMG and LG Health standards, policies, procedures, and best practices are followed. Ensure that Cancer Institute policies and procedures exist where needed, are updated routinely.
  • Ensure interviewing and hiring new staff is performed consistently and effectively. Ensure that proper training and orientation takes place for those taking on new assignments in accordance with policies and procedures.
  • Identify and implement opportunities to improve the patient experience. Ensure that programmatic changes include patient perspectives. Monitor patient feedback. Respond to patient feedback that is escalated from staff or front line managers.
  • Work collaboratively with patients, employees, physicians, and system leadership to resolve problems and issues.
  • In conjunction with the Executive Director and Managers, facilitate the performance improvement process with a focus on patient, employee, and physician satisfaction, as well as clinical quality and operational efficiency. Ensures that system and service line goals are aligned at the practice and department level, and that daily department huddles are aligned with service line goals in a way that is meaningful for staff and assists with driving better performance through daily evaluation and improvement.
  • Delivers new products and services to constituents based on sound strategic and financial assumptions. Leads project teams in the implementation of new facilities and services, employing experience design principles. Assists project team with application requirements and implementation tasks, setting realistic timelines and contingency plans.
  • Review monthly financial reports and variance analyses. Perform trend analysis. Assist leadership team with development of operating and capital budgets. Monitor performance compared to budget. In conjunction with Executive Director and VP of Physician Specialty Services, develop and implement processes and systems to improve the revenue cycle and reduce errors. Evaluate acceptability of major equipment purchase requests.
  • In coordination with HR Business Partner, guide management team through issues related to compensation, benefits, corrective action and discipline.
  • Directs, supervises, coaches and monitors leadership development of physicians, managers, and all direct reports. Educate and coach managers relative to interpersonal skills that maximize employee satisfaction, customer service, and productivity. Conduct annual performance evaluations for direct reports, obtaining input from managing physicians, peers, staff, and other relevant parties.
  • Serve as primary administrative liaison between practices and both the Oncology and LGMG leadership teams. Possess the ability to inform, influence and provide sound rationale to physicians in recommending strategic changes in order to improve patient access, referring provider and patient satisfaction, clinical quality, operating cost, and efficiency.
  • Develops processes to support LG Health's overall relationship with the Penn Medicine.
  • Work with Lancaster General Internal Audit and coding personnel to create and implement appropriate training modules for physicians, nurses and clerical support staff. Review and analyze coding trends. In collaboration with practice management develop and implement strategies to improve coding practices where needed.
  • Manages operations and the revenue cycle process to meet operational and financial goals.

REQUIRED QUALIFICATIONS:

  • A Bachelor's degree in business or a related field.
  • Five (5) years of experience managing multiple or large physician practices or outpatient departments.
  • If applicable, a health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
  • Master's degree in Health Administration, Public Health, Nursing, Business, or a related field preferred.
  • Ten (10) or more years of experience managing multiple managers and departments preferred.
  • Knowledge of Epic, including revenue cycle modules such as Cadence, Prelude, and Resolute preferred.
  • Demonstrated track record of achieving goals preferred.

Contact Information:

Kurt Stillwagon
Dir. Talent Acquisition
kstillwagon2@lghealth.org.

Apply directly at lghealthjobs.org.

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Director of Oncology Services, Munson Medical Center, Traverse City, Michigan

Posted: 5/31/2017SHOW ▼

Job Summary:

Lead "Our Answer to Cancer"



This is that very rare management opportunity you've been waiting for—an amazing job in a truly amazing place.

Essential Responsibilities:

The Director of Oncology Services at Munson Medical Center leads a team of more than two hundred passionate, caring, patient-centered professionals at our Cowell Family Cancer Center. The director develops strategic goals for our full continuum of cancer services, assure clinical and operational excellence by achieving top quality outcomes, works effectively with medical staff and other departments, and represents oncology services throughout the community.

Essential Requirements:

Requirements include a bachelor's degree in nursing and a master's degree in a related discipline (MBA, MSN, MHA, etc.) and at least five years' experience in oncology. Experience in operating an oncology service line or managing a comprehensive cancer center is preferred.

The ideal candidate will have successfully coordinated the clinical and business operations of an established cancer program, established working relationships across institutional and professional boundaries, and built teams and strengthened coordination across multiple disciplines supporting comprehensive cancer care.

Munson Medical Center is part of Munson Healthcare, northern Michigan's leading health care system. Based in Traverse City, Mich., the hospital serves 540,000 people living in a breathtakingly scenic, four-season recreational region. Traverse City is well known as one of America's "must see" places for family vacations, fine arts, local craft beer and wine, farm-to-table food, fun festivals, sailing, golf, hiking, skiing, fishing, and miles of pristine freshwater shoreline.

If you embody creative and assertive leadership with high professional and personal standards, the ability to develop and maintain positive working relationships, and a strong commitment to achieving optimal fiscal and clinical performance, this may be the job you've been waiting for.

To learn more and apply online, visit munsonhealthcare.org/callithome.

Contact Information:

munsonhealthcare.org/callithome

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Director, Rush University Cancer Center, Chicago, Illinois

Posted: 5/31/2017SHOW ▼

Job Summary:

Rush University Medical Center, located in downtown Chicago, is seeking a Director for the Rush University Cancer Center, a fully integrated center of patient care, education and research with an international reputation for excellence. The Center is focused on transforming evidence-based knowledge into practice to prevent and treat cancer, and improve the lives of cancer patients in a humane, caring environment.

Responsibilities:

This highly collaborative, visionary leader will direct all clinical, research and educational missions of the RUCC and have responsibility for its interdisciplinary programs, including clinical quality improvement plans, research and educational activities, operations and budgets. This individual will oversee the development of comprehensive clinics and prospective case management conferences; develop and implement the Center’s objectives and strategic plan; and facilitate integration, development and direction of all Center activities, including cancer prevention, screening, diagnosis, treatment, counseling and rehabilitation.

In addition, this individual will cultivate relationships with other academic centers and cancer-related organizations, such as the American Cancer Society, American College of Surgeons, and others, and develop and maintain relationships with commercial partners, regarding areas such as data analytics, genomics and biological modeling, at Tempus Labs. The Director will be expected to maintain a clinical practice, and ensure timely and coordinated access to cancer specialists.

Requirements:

The recruitment of this leader is part of a key strategic growth initiative; generous resources are being dedicated to this enterprise. Candidates should be Board Certified in a cancer-related discipline, eligible for faculty appointment at the full Professor level, and demonstrate superior leadership, research and clinical capabilities. Experience leading a large complex cancer enterprise is necessary.

Rush is home to the oldest medical college in Chicago and one of the nation’s top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research. Salary will be commensurate with qualifications and experience. Rush is an Equal Opportunity Employer.

Contact Information:

Courtney Kammer
Associate Vice President, Faculty Recruitment
Rush University Medical Center
Courtney_Kammer@rush.edu

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Director, Rush University Cancer Center, Chicago, Illinois

Posted: 5/31/2017SHOW ▼

Job Summary:

Rush University Medical Center, located in downtown Chicago, is seeking a Director for the Rush University Cancer Center, a fully integrated center of patient care, education and research with an international reputation for excellence. The Center is focused on transforming evidence-based knowledge into practice to prevent and treat cancer, and improve the lives of cancer patients in a humane, caring environment.

Responsibilities:

This highly collaborative, visionary leader will direct all clinical, research and educational missions of the RUCC and have responsibility for its interdisciplinary programs, including clinical quality improvement plans, research and educational activities, operations and budgets. This individual will oversee the development of comprehensive clinics and prospective case management conferences; develop and implement the Center’s objectives and strategic plan; and facilitate integration, development and direction of all Center activities, including cancer prevention, screening, diagnosis, treatment, counseling and rehabilitation.

In addition, this individual will cultivate relationships with other academic centers and cancer-related organizations, such as the American Cancer Society, American College of Surgeons, and others, and develop and maintain relationships with commercial partners, regarding areas such as data analytics, genomics and biological modeling, at Tempus Labs. The Director will be expected to maintain a clinical practice, and ensure timely and coordinated access to cancer specialists.

Requirements:

The recruitment of this leader is part of a key strategic growth initiative; generous resources are being dedicated to this enterprise. Candidates should be Board Certified in a cancer-related discipline, eligible for faculty appointment at the full Professor level, and demonstrate superior leadership, research and clinical capabilities. Experience leading a large complex cancer enterprise is necessary.

Rush is home to the oldest medical college in Chicago and one of the nation’s top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research. Salary will be commensurate with qualifications and experience. Rush is an Equal Opportunity Employer.

Contact Information:

Courtney Kammer
Associate Vice President, Faculty Recruitment
Rush University Medical Center
Courtney_Kammer@rush.edu

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Director of Operations, Columbus Regional Health, Columbus, Indiana

Posted: 4/24/2017SHOW ▼

Job Summary:

EEO/AA/M/F/Disability/Vet Employer

The oncology nurse practitioner (ONP) is a midlevel advanced practice professional who practices under the supervision of a physician to provide direct patient care, patient and family education, psychological support, and survivorship planning from the time of diagnosis throughout the continuum of cancer care.

The ONP scope of practice includes performing comprehensive assessments and physical examinations, ordering and interpreting diagnostic laboratory tests, performing invasive procedures, prescribing medications and treatments, and conducting health screening and providing patient and family education. The ONP serves as an educator, consultant, and liaison to healthcare providers caring for the patients across the continuum of care, which can include inpatient and outpatient services. The ONP performs administrative duties including quality improvement activities, teaching, and hospital committee membership.

Responsibilities:

  • Clinical
    • Collaborates with other healthcare team members involved in patient treatment to ensure continuity of care.
    • Communicates and interacts effectively with patients, families, and staff, taking into account cultural differences.<.
    • Facilitates the coordination of ONP inpatient and outpatient care and services.
    • Formulates an evidence-based treatment plan according to the interpretation and evaluation of all patient data.
    • Fosters an environment of respect for patient privacy.
    • Initiates arrangements for hospital admissions and discharges patients as indicated by clinical status.
    • Makes clinical rounds with the multidisciplinary cancer team.
    • Manages cancer survivors by performing a cancer-related review of systems to detect late and long-term effects of cancer treatment.
    • Manages the clinical course of patients with cancer with acute or chronic complaints and end-of-life and other health concerns.
    • Obtains informed consent as indicated.
    • Orders and interprets diagnostic tests, orders blood products, collects specimens for routine laboratory tests, and performs screening and therapeutic procedures.
    • Orders consults for services such as physical therapy, occupational therapy, respiratory therapy, imaging studies, and nursing services.
    • Performs comprehensive history and physical examinations on patients with cancer to assess normal and abnormal findings and identifies differential diagnoses on established and new patients.
    • Performs core clinical practice competencies specific to the patient population.
    • Performs invasive procedures such as bone marrow biopsies after competency has been confirmed.
    • Prescribes medications and administers orders as indicated by patients's clinical status.
    • Presents cases to the tumor board.
    • Promotes, directs, evaluates, and manages safe patient care for patients being treated in the infusion center.
    • Provides and coordinates patient teaching and counseling.
    • Provides clinical support for independent practice in an ONP-led clinic service model to treat patients for symptoms related to their disease and to assist the flow of patients who have oncologic/hematologic malignancies.
    • Recognizes and initiates lifesaving procedures for oncologic emergencies and brings emergencies to the immediate attention of a physician.
    • Serves as a cancer pain management resource to the medical center in both outpatient and inpatient settings.
    • Uses and promotes approved standards of care, procedures, methods and techniques, safety precautions, and protocols in their application to the oncology patient population in all settings.
    • Writes orders and consultations to radiation oncology, writes orders for vascular access device placement for chemotherapy, and arranges for procedures and biopsies with the surgery and interventional radiology departments.
    • Writes orders for administration of blood products under the direction and supervision of attending physicians.
  • Administration, Education, and Research
    • Assists with completion of patients's disability and insurance forms as needed.
    • Mentors other ONP colleagues as appropriate.
    • Participates in clinical research studies as determined by the needs of the program.
    • Participates in staff development and in-service education as requested.
    • Promotes and participates in the delivery of patient and family education on the cancer diagnosis, treatment, expected outcomes, and end-of-life issues such as do-not-resuscitate orders, healthcare proxies, and advance directives.
    • Reviews patient eligibility for clinical trials.
    • Submits billing documentation within the employment model and state and Centers for Medicare and Medicaid Services regulations.

Education, Experience, and Licensure:

  • Oncology Nurse Practitioner:
    Required:
    • Master's or doctoral degree from a program accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission on Collegiate Nursing Education (CCNE), an accrediting arm of the American Association of Colleges of Nursing (AACN)
    • Two years of related experience as an RN in an acute care hospital setting
    • National board certification as a nurse practitioner from an agency accredited by the American Board of Nursing Specialties (ABNS)
    • State certification as an NP
    • Basic life support (BLS) certification
    • An individual U.S. Drug Enforcement Administration (DEA) license issued by the DEA for schedule II
    • V controlled substances, required only if prescribing controlled substances to outpatients
  • Preferred:
    • At least two years of successful nurse practitioner practice, preferably with experience in hematology/oncology
    • Experience (through employment or clinical hour rotations) in an outpatient/ambulatory oncology setting
    • Board certification as an oncology nurse practitioner (advanced oncology certified nurse practitioner [AOCNP]) administered by the Oncology Nursing Certification Corporation

Job Qualifications and Skills:

  • Ability to communicate with members of the multidisciplinary team with written and verbal proficiency
  • Ability to discuss sensitive topics such as sexuality and end-of-life concerns
  • Awareness of quality benchmarks for oncology care
  • Comfortable with conflict resolution
  • Proficiency in clinical management of complex patients
  • Integrity and trustworthiness in resolving problems
  • Knowledge and skills necessary to provide care to patients within specific age groups, human development stages, and cultural groups
  • Knowledge of clinical guidelines for survivorship care and treatment
  • Current knowledge of the latest trends, skills, procedures, and protocols in hematology/oncology and internal medicine practice
  • Proficiency in billing rules and regulations
  • Skill in coordinating oncology patient care with other interdisciplinary staff
  • Skill in interpersonal relationships, program development, critical thinking, and problem solving
  • Strong ability to use data and computer systems and electronic health records in support of patient care delivery

Contact Information:

Debra Jones.

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Regional Director of Cancer Services—South Central, Barbara Ann Karmanos Cancer Institute, Flint, Michigan

Posted: 4/18/2017SHOW ▼

Job Summary:

EEO/AA/M/F/Disability/Vet Employer

Through the Barbara Ann Karmanos Cancer Institute, McLaren Health Care is the largest provider of oncology care in Michigan. As our cancer program grows, effort must be extended to organize cancer services in strategic regions of McLaren's coverage area.

The purpose of this position is to provide focused leadership for: all aspects of oncology care at McLaren Flint; Radiation Oncology, Cancer Committee and Tumor Registry Administration at McLaren Lapeer Region; Radiation Oncology at McLaren Flint's joint venture in Owosso.

Responsibilities:

This position provides leadership for the overall strategic direction, business development, performance improvement, physician collaboration, market influence, market share growth, patient satisfaction and operations at the aforementioned subsidiaries providing oncology services. Special emphasis shall be given to cancer network integration, best practice adoption, and completion of goals and initiatives of the cancer service line. The Director, in a matrix manner, shall report to the VP Ancillary & Support Services, McLaren Flint with primary reporting to the Executive Director of Community-Based Programs for Karmanos Cancer Institute. The Regional Director shall also work collaboratively with administration at McLaren Lapeer Region and the administration of the Radiation Oncology joint venture in Owosso to ensure that site program needs are met.

Qualifications:

Bachelors degree. Management degree in Healthcare administration or Business Administration preferred. Clinical employment background desired. Five-ten years of progressive management experience. Previous work in oncology is desired. Ability to communicate effectively with individuals both within and outside the organization. Demonstrates the ability to work in a fast paced environment utilizing tact, patience, and diplomacy. Knowledge of regulatory standards of care (such as ACOS and JCAHO) for Oncology Services. Demonstrated knowledge of information systems concepts, budget processes, marketing strategies and strategic planning methodologies.

Contact Information:

Click here to apply online.

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Cancer Center Director - Oncology, Florida Hospital, Kissimmee, Florida

Posted: 4/18/2017SHOW ▼

Job Summary:

Established in 1908, Florida Hospital is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The 2,286-bed acute-care medical facility, comprised of eight hospitals, has been recognized by U.S. News & World Report as one of the best hospitals in the country for the past 10 years. It serves as a community hospital for Greater Orlando and as a major tertiary referral hospital for Central Florida and much of the Southeast, the Caribbean and Latin America.

Florida Hospital Kissimmee seeks to hire a Cancer Center Director who will embrace our mission to extend the healing ministry of Christ.

Work Hours/Shifts:
Full Time: Monday–Friday, 8am–5pm

Leadership Sign-on Bonus and Relocation Reimbursement available for eligible candidates*

Responsibilities:

The Director of Cancer Service Line will provide leadership and strategic direction for all cancer programs in the Southwest Market, this includes Celebration Health, Kissimmee, Winter Garden, and Apopka acute care hospitals/facilities. The Director is responsible for developing and implementing strategic business plans and initiatives for service line performance. This person collaborates with Radiation Oncology departments and nursing units, Florida Hospital Medical Group (FHMG), Imaging and Pathology departments to provide Affordable, Connected and Exceptional (ACE) care to oncology patients within the Southwest Market.

Requirements:

  • Bachelor's degree in Healthcare or Business Administration
  • Financial management and budgeting expertise
  • Ability to analyze operations and labor management metrics and outcomes
  • Strong organization skills
  • Excellent analytical and problem-solving skills
  • Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff
  • Effective computer skills, particularly Microsoft Office Suite
  • Ability to work in a matrix-management environment to achieve organizational goals
  • Ability to mentor, enhance and engage organizational talent
  • Master's degree in Healthcare or Business Administration (preferred)
  • Minimum of 5 years' oncology-related experience (preferred)
  • Experience managing a comprehensive cancer program (preferred)

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Cancer Center Director opportunity with Florida Hospital Kissimmee.

*Bonus Details:

  • Applicable experience required.
  • Must live 50 or more miles from 601 East Rollins Dr., Orlando, FL to qualify.
  • Full Time employment contract required.
  • Rehires within 12 months are not eligible.

Contact Information:

Apply online today to req. #248520 at: FloridaHospitalCareers.com.

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Director Operations, CPUP, Penn Medicine, Abramson Cancer Center, Philadelphia, Pennsylvania

Posted: 4/11/2017SHOW ▼

Job Description:

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Description:

The Director of Clinical Operations of the Abramson Cancer Center (ACC) is a key leader who is responsible for overseeing the clinical and operational aspects of ambulatory patient care services delivery. The scope of the work includes direct oversight and integration of ambulatory cancer services delivered at PCAM, Valley Forge; and coordination with other ACC-affiliated locations.

Operational and Clinical Management

  1. Provides leadership on day-to-day practice operations as well as Operations Committee of the Center, ensuring balanced attention in involving leadership of stakeholder departments and providing periodic updates as needed on room utilization, patient satisfaction, process improvements, service line program development, etc.
  2. Supervises Practice Administrators and other staff as assigned to ensure that shared service resources and areas are available and deployed optimally for superior patient care experience.
  3. Ensure a program-focused approach, where applicable, room assignments in a way that allows disease specific teams across departments to have integrated clinic operations for optimal provider and patient experience.
  4. In collaboration with ACC and Departmental leadership stakeholders, defines staffing requirements, with appropriate benchmark and market analysis, that are congruent with clinic operations targets. And ensures the selection and utilization of qualified, competent personnel.
  5. Ensures broad consistency as much as practical with key elements of practice operations management across the cancer center and affiliated locations of the service line, to include Exam Room Utilization; Medical Assistant/LPN scope of practice management; coordination of patient flow with chemo suite, lab & path medicine, pharmacy, psychosocial services and other aspects of cancer services.
  6. Provides at least semi-annual updates of room assignments based on historical room utilization and projection data. Communicates to departments and disease teams and follows up as appropriate. Accountable to ensure a program-focused approach in room assignments.
  7. Assures appropriate follow through across cancer center for all action item related initiatives from weekly productivity reports or all other performance metrics as developed over time.
  8. Serves as point coordinator and leader for facilitating CPUP guideline for ambulatory practice across the cancer center and service line.
  9. Accountable and responsive to all departments and divisions regarding clinical practice and staff related inquiries, recommendations, and certain action plans in order to ensure that the clinical neighborhood functions within the Health Systemâ?Ts vision ambulatory practice.
  10. Regularly reviews staff assignments, staffing levels and makes changes and/or recommendations to support patient care operations.
  11. Manages expense budgets and budget variance analysis as required.
  12. Works in collaboration with clinical program development leadership across the service line, CPUP and Business Development in developing value-based programs, services, and initiatives.
  13. Oversees time and attendance policy and process; monitors appropriate use of the eStar reports in compliance with FLSA; collaborates with other members of the leadership team to approve leave time for Health System policies.

Team Building and Professional Development

  1. Develops credible, competent, accountable and responsive management team through clearly defined performance and outcome objectives. Ensures management team develops methods, which focus on the improvement of operating standards and achievement of intended results.
  2. Creates and supports and environment which empowers and expects staff to participate in unit/department decisions; negotiate patient care needs; contribute to the research agenda; accept responsibility for their contribution to patient outcomes and for their own growth and professional competencies.
  3. Models behavior that is conducive to positive employee relations and is consistent with organizational values.
  4. Utilizes human resource management techniques and guidance from HR leadership team to ensure employee retention and high morale.
  5. Maintains exemplary relationships with staff using positive and constructive feedback, open lines of communication, and addressing daily operational issues.

Continuous Quality Enhancement

  1. Serves as the key leader for the Practice-Based Clinical Leadership (PBCL) Team. Works in collaboration with CEQI and cancer service line leaders, especially the Director of Access and Associate CAO for Operations, as well as physician leadership, to promote continuous improvement in methods of patient care delivery and operations.
  2. Uses Ambulatory Blueprint for Quality as a framework for PBCL work. On a project-specific basis, facilitates integration of quality initiatives and activities across settings of care delivery.
  3. Works with disease-based program leadership and Director of Access to ensure exceptional quality with regard to Patient Access initiatives and management of Access Metrics.
  4. Uses the results of service standards performance as an indicator to identify service improvement needs in a cost efficient manner. Ensures that service standard performance deficiencies are corrected in an appropriate and timely manner.
  5. Integrates evidence-based patient safety principles in all practice activities/initiatives. Fosters a culture of safety, encouraging reporting of occurrences and near misses through appropriate reporting systems. Uses aggregate data from reporting systems to identify opportunities for improvement. Systematically shares safety data with staff and faculty.

Minimum Requirements:

  • Education / Experience
    • Bachelor's degree in health care administration, nursing or related field, with over 3 to 4 years of relevant leadership experience; OR MBA, MHA, MSN or Master's Degree in related field, with a minimum of 2 years of relevant leadership experience.

Additional Information:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Contact Information:

To apply for this Philadelphia-based position, visit www.pennmedicine.org/careers, click on Search Career Opportunities, and search on Job ID #65613 or send your resume to: David.Schaaf@uphs.upenn.edu.

Live Your Life's Work

EOE/AA, Minority/Female/Disabled/Veteran

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