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Oncology Issues Journal

Oncology Issues is the official journal of the Association of Cancer Care Centers (ACCC). As one of the only non-clinical, programmatic journals covering cancer, Oncology Issues provides “how-to” articles for the entire multidisciplinary oncology care team, on a wide range of topics.
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The Evolution of Patient Empowerment: Self-Scheduling New Patient Consultations

By Laurel Bray-Hanin, Karen Vincent, and Reuben Au Yeung

Learn how the Seeking Care Patient Experience Team at UCSF Health streamlined the process of obtaining a new patient appointment with a cancer specialist by introducing self-scheduling. Not only has this innovation improved timeliness of care; it has improved patient satisfaction and increased patient volume.
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