In This Section

Home / Learn / Management & Operations

Management & Operations

ACCC is leading the way in transforming oncology practice management and operations resources that connect real-world challenges with real-world solutions.

Oncology programs and practices must keep pace with clinical and technological advancements in the diagnosis, staging, and treatment of cancer. As the healthcare landscape continues to rapidly evolve, management and operations acumen is critical to sustaining the delivery of quality cancer care. However, incorporating the latest therapies and diagnostics into cancer programs can be challenging, especially for communities that lack funding for training and new tools. In addition, many factors, such as size, structure, location, scope of services, staffing, patient populations, and payer mix, can impact the management and operations of cancer programs and practices.

To help address these issues, ACCC has created a comprehensive resource library and facilitated peer-to-peer learning opportunities to provide the training and education that new cancer treatment options often require. In addition, ACCC offers solutions to other oncology practice challenges such as, orienting new-to-oncology staff with a 360-degree view of cancer program fundamentals, making a business care for hiring new staff, strategies for building staff resilience and well-being, integrating telehealth into practice, understanding evolving payment models, and more.

These materials have been developed for those who are new to oncology, as well as those exploring a new area within the cancer service line or those seeking to expand established services.

Hurdles in biomarker testing workflows, complex ordering processes, timely results reporting, and EDI and data-sharing barriers continue to challenge the multidisciplinary team.

Download these discipline-specific business briefs to learn how to justify the hiring of critical cancer care staff members, such as oncology social workers, oncology pharmacists, registered dietitian nutritionists, board certified genetic counselors, financial navigators, and oncology psychologists.

To help facilitate education and training that new treatment options often require, ACCC has formed this network of multidisciplinary professionals to support ongoing peer-to-peer learning.

Burnout is on the rise as oncology becomes increasingly complex with new treatment options, growing financial toxicity, an aging patient population, and an increasingly burdensome healthcare system. ACCC is committed to identifying shared strategies and solutions to help combat the burnout and frustration that many of its members experience.

The loosening of restrictions and policies during the COVID-19 pandemic has allowed for the rapid implementation of telehealth and telemedicine into cancer care. Through interviews and focus groups, ACCC continues to document how the growing need for telehealth services has impacted oncological care.

Learning Tools

Cancer Program Fundamentals
Peer-developed, foundational information on the basic areas encompassed in the development of a cancer program, including Oncology Services, Comprehensive Care, Survivorship, Community Engagement, and more.

Alternative Payment Model Coalition Checklist
Understand how your program’s current capabilities align along the APM continuum from developing to evolved and determine the appropriate level of risk.

Alternative Payment Models in Cancer Care Online Course
If your cancer center is ready to begin or expand its journey to value-based care—but you are not sure how to get started—these modules can help.

Mindfulness Meditation Series
This online meditation series can help manage stress levels and improve your social, emotional, physical, and mental health. Through meditation, we cultivate an awareness of the present moment and train the mind to better understand how and why we think and feel the way we do.

Comprehensive Cancer Care Services Matrix
Download this tiered matrix of recommendations that cancer practices and programs can use to benchmark and advocate for service line growth. Provision of these key services can elevate patient care; reduce costs; improve care coordination; and provide differentiation in your marketplace.

Cancer Buzz Podcasts

Live from NOC: AI in Precision Oncology - [MINI PODCAST] Oct 10, 2023

Hear about the evolution of artificial intelligence in precision oncology and the clinical impact of tech-based solutions.
Live from NOC: Technology Support for Health Care Workforce - [MINI PODCAST] Oct 10, 2023

CANCER BUZZ interviews Karline Paul, Associate Operating Officer at Vanderbilt University Medical Center, about the ways technology can support—not replace—the oncology workforce.
Live from NOC: Recruiting Strategies - [MINI PODCAST] Oct 10, 2023

Live this week from the ACCC 40th National Oncology Conference (NOC), CANCER BUZZ interviews Debbie Rimmele, Nurse Retention Specialist at the Loyola University Medical Center, about recruiting strategies and her session at the NOC: Looking Under the Hood of the Employment Process.

More Podcasts

From the ACCCBuzz Blog

A New Decade for Advancements in Immunotherapy
June 08, 2023
June is Cancer Immunotherapy Month, and ACCC is highlighting the important work that it and its partners are doing to increase patient access to these novel therapies.
Healthcare Leadership Strategies: Taking Time Off for Yourself
By Barbara Schmidtman, PhD
May 25, 2023
Dr. Barbara Schmidtman shares why taking time off this spring or summer is important for leaders and their teams' self-care and job satisfaction.
ACCC Recognizes National Cancer Research Month
May 23, 2023
ACCCBuzz spoke with Erika Siegrist at Luminis Health Research Institute to learn more about how technology has helped expand patient access to cancer clinical trials.

On-Demand Webinars

Optimizing Treatment with Molecular Tumor Boards

Learn from experts Derek B. Allison, MD, and Justine C. Pickarski, MS, LGC, about how they developed Markey Cancer Center’s statewide molecular tumor board as well as lessons learned and key takeaways.
Building the Oncology Program of the Future

In this 3-part learning webinar series experts discuss the intersection of organizational strategy, interpretation of data, and impact of quality improvement studies on health equity.
Managing Value-Based Care Performance by Measures

“Managing Value-Based Care Performance by Measures” provides you with an overview of how to measure performance for your practice. This 60-minute webinar will help you understand how to identify targets and provides tools you will need to be successful. It will also cover how ownership impacts performance, measurement and change management, and incentives.
Billing and Coding Fundamentals for Leaders in Oncology

This webinar will address high-level information related to coding and billing basics for oncology services.
2021 Medicare Advantage and Managed Medicaid Updates: Where Are We Headed?

Speakers will discuss challenges, opportunities, and pitfalls that have been encountered and how programs and practices considering changing to a value-based model approach can operationalize successfully.
The Future of Alternative Payment Model Participation: Transitioning from the Oncology Care Model (OCM) to the Oncology Care First (OCF) Model

How has participation in APMs changed since the onset of the COVID-19 pandemic? How can oncology practices benefit from enrollment and potential future models (i.e., OCM, OCF, RO Model etc.)? These questions and more will be covered by our speakers!
Telehealth Reimbursement Update

Teri Bedard, BA, RT(R)(T), CPC, Executive Director, Client & Corporate Resources, Revenue Cycle Coding Strategies, highlights what your cancer program needs to know by discussing the changes to telehealth services, supervision, provider-based designations, and coding for services. (July 10, 2020)

From Oncology Issues

Developing a Cancer Care and Community Paramedicine Partnership
By Michelle Goodman, RN, BSN, MBA, et al.

Presbyterian Healthcare Services developed a unique service, offering patients with cancer certain clinical interventions and wellness checks in the comfort of their home that is provided by the Albuquerque Ambulance Service Mobile Integrated Health team.
Views: Philanthropy Funding Oncology Supportive Care Services
By Jamie Arens, MSW, CSW-PIP

Philanthropy is a way to start supportive care programs and other needed services.
Independent Oncology: An Endangered Species?
By Sibel Blau, MD

Independent oncology is critical to our healthcare system. Help independent oncology stay off the “endangered species” list by supporting adoption of new digital technologies.

Share

In This Section

Management & Operations

Cancer Program Fundamentals

EHR Integration

Making the Case for New Staff

Oncology Practice Transformation and Integration Center (OPTIC)

Oncology Team Resiliency

Telehealth

Learning Tools

Cancer Buzz Podcasts

From the ACCCBuzz Blog

On-Demand Webinars

From Oncology Issues