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Comprehensive Cancer Care Services

ACCC offers comprehensive cancer care resources that elevate the delivery of multidisciplinary treatment throughout all stages of the cancer care journey. Cancer care services that address the full spectrum of a patient’s needs—physical, nutritional, emotional, psychosocial, spiritual, and financial—have been found to greatly improve survivor’s quality of life and outcomes.

Empowering and providing support to family and caregivers can help relieve the stress and anxiety of a cancer diagnosis, which improves the physical and mental health of both patients and caregivers. Patient navigators can positively impact a patient’s overall treatment experience by making it more efficient, coordinated, and individually focused. And whether patients are recently diagnosed or have been undergoing cancer treatment for some time, those who create a comprehensive cancer care plan, are educated about their healthcare needs, and are involved in treatment decision-making have better outcomes.

Adolescent and Young Adult (AYA) Services

Oncology patients who are diagnosed between the ages of 15 to 39 often face delays in diagnosis, social and emotional issues, communication challenges with providers, and financial concerns.

Care Action Plans for People with Cancer

4R Care Sequences® are guideline-based care plans providers can use with their patients as a framework to support equitable and comprehensive care from diagnosis through survivorship. They are available to members at no cost.

Empowering Caregivers

People who care for family members or friends diagnosed with cancer often experience caregiver burden. To help alleviate this burden, caregivers should be considered as crucial members of the cancer care team.

Geriatric Oncology

As the number of Americans age 65 and older continues to increase, researchers estimate that 70 percent of cancers will be diagnosed in older adults by 2030.

Making the Case for New Staff

ACCC worked with subject matter experts to develop a series of seven discipline-specific business briefs to justify hiring the staff necessary to provide comprehensive cancer care services. These business case briefs aim to show how critical these care team members are to improving the quality of care, enhancing the patient experience, supporting their colleagues, and reducing costs.

Nutrition

Proactively integrating nutrition services into cancer care can improve patient outcomes and quality of life, both during and after treatment.

Patient Navigation

ACCC offers member-driven resources, including blog posts and journal articles, to help implement, assess, and expand patient navigation services.

Psychosocial Care in Oncology

Although an important aspect of cancer care, a patient’s psychosocial health needs are often left unmet. ACCC is seeking to help establish guidelines and accreditation standards for distress screening programs so they can become more universally integrated into patient treatment plans.

Shared Decision-Making

ACCC seeks to enhance the patient experience by offering members valuable resources to incorporate shared-decision making tools and models across their programs and practices.

Supportive Care Services

Supportive care encompasses symptom and adverse event management as well as support services for the emotional, social, and psychological needs of patients and caregivers.

Survivorship Care

ACCC provides the latest resources to ensure providers are integrating survivorship care plans into the continuum of care. This important aspect of the cancer journey is designed to meet the lifelong needs of those who have been diagnosed with cancer.

Comprehensive Cancer Care Services Matrix

Realizing the compelling need to better understand the current capacity and barriers to delivery of essential comprehensive cancer care services in community-based oncology programs, the Board of Trustees of the Association of Community Cancer Centers called for and supporting a survey of invited or representative membership. Survey findings will be used to provide baseline information to guide policy, advocacy, educational initiatives, and inform value-based payment reform discussions.

Read this message from ACCC President 2019-2020 Ali McBride, PharmD, MS, BCOP: A Prescription for Sustainable Cancer Care Delivery.

In 2019 ACCC launched a national Comprehensive Cancer Care Services Survey, outcomes of which were used to develop this tiered matrix of recommendations that cancer practices and programs of varying sizes and resource levels can use to benchmark and advocate for service line growth. Provision of these key services can elevate patient care and the patient experience; reduce healthcare costs; improve care coordination; and help differentiate your cancer program in your marketplace.

Download Matrix Acknowledgements

Featured Resources

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Equitable Delivery of Oncology Supportive Care Services: A Handbook for Cancer Care Centers
Supportive care services address the physical, psychological, and social impacts of cancer and its treatment. There is increasing recognition that these services are an essential component of high-quality cancer care. A focus on improving quality of life for people with cancer is resulting in a higher demand for expanded and equitable delivery of supportive care. This handbook provides cancer care centers with a framework and practical resources for building capacity to provide these services equitably and sustainably.


From the ACCCBuzz Blog

From Oncology Issues

  • Bridging the Gaps in Equitable Cancer Care
    Kristie Fields, MHS
    Founder and CEO of PinkSlayer Community Outreach Center discusses how her organization encourages self-advocacy in patients and strategies for effective communication with health care professionals.
  • Implementation of a Bispecific T-Cell Engager Therapy Program at a Community Cancer Center
    Courtney Vanhouzen, Bradley Wuthrich, Colton Zwart, Claire Boomershine
    Munson Healthcare’s Cowell Family Cancer Center won a 2024 ACCC Innovator Award for its bispecific T-cell engager therapy program, which offers a viable alternative to CAR T-cell therapy for patients with relapsed and refractory cancers.
  • Issues
    Nicole Tapay, JD
    Nicole Tapay provides an overview of the ACCC federal policy priorities that policymakers advanced in 2024.

On-Demand Webinars

 

Podcasts

  • Navigating Disparities and Challenges in BTC Care – [Podcast] Ep 190
    May 9, 2025

    Navigating disparities in the diagnosis and treatment of biliary tract cancer (BTC) is essential for improving patient outcomes, ensuring equitable care, and optimizing the patient experience. The Association of Cancer Care Centers (ACCC) remains committed to increasing awareness and disseminating the latest strategies for BTC management. In this episode, CANCER BUZZ explores these issues with Paige Griffith, CRNP, lead oncology nurse practitioner at Johns Hopkins Sidney Kimmel Comprehensive Cancer Center, who highlights the vital role of multidisciplinary teams in reducing care fragmentation and streamlining care delivery. CANCER BUZZ also speaks with Chaundra Bishop, a patient with biliary tract cancer, who shares her personal experience confronting systemic barriers—particularly delays and obstacles during the diagnostic process—and offers insights into how addressing such disparities can improve the patient journey for others.

     

  • Targeting Progress: Patient Perspective on Antibody-Drug Conjugates in Gynecologic Cancer Care – [Podcast] Ep 188
    Apr 24, 2025

    Antibody-drug conjugates (ADCs) are novel therapeutic agents designed to target specific tumor markers with potent anticancer drugs. The Association of Cancer Care Centers (ACCC) is dedicated to providing up-to-date information on ADC treatment management. In this episode, CANCER BUZZ speaks with Nancy Mallett, a patient advocate, to discuss the patient’s perspective and experience receiving treatment for gynecologic cancers, particularly with ADCs such as mirvetuximab soravtansine-gynx.

  • Navigating Disparities and Challenges in HCC Care – [Podcast] Ep 186
    Apr 17, 2025

    Raising Hepatocellular carcinoma (HCC) disproportionately impacts underserved and minority populations, compounded by systemic barriers in care. These populations face increased risk factors yet often experience delayed diagnoses and limited access to specialists, leading to later-stage detection. In this episode, CANCER BUZZ speaks with Karen S. Waldrop, BSN, RN, OCN, ONN-CG, a GI oncology nurse navigator at UAB O’Neal Comprehensive Cancer, and Henry Rendon, a patient diagnosed with HCC in June 2023. Together, they share insights on the vital role of multidisciplinary teams and how nurse navigators can mitigate access barriers by improving patient outreach, facilitating access to care, and guiding patients through the complexities of the health care system. 

  • Supporting Skin Health in Patients With Breast Cancer - [Podcast] Ep. 181
    Mar 20, 2025

    Dermatologic toxicities associated with oncology treatment can significantly impact quality of life and treatment adherence for patients with breast cancer. The Association of Cancer Care Centers (ACCC) is committed to providing up-to-date guidance on managing these dermatologic side effects to enhance clinical outcomes. In this episode of CANCER BUZZ, Allison Gordon, MD, a supportive oncodermatologist at Memorial Sloan Kettering Cancer Center, discusses the dermatologic toxicities associated with breast cancer treatment. Dr Gordon explores preventive measures that oncologists can implement early in the treatment course and offers alternative resources for oncology clinicians when an oncodermatologist referral is not feasible. Additionally, she highlights capivasertib, a recently approved antineoplastic drug, and reviews its associated cutaneous adverse events, along with supportive care and management strategies.

     

  • Best of ACCC’s Oncology Reimbursement Meetings – [Mini Podcast] Ep 176
    Jan 30, 2025

    ACCC’s Oncology Reimbursement Meetings (ORMs) assist members in navigating the frequent changes in oncology reimbursement and regulations through expert-led sessions in different regions across the US. In addition to bringing attendees up to speed on annual updates to the revenue cycle, a wide range of related issues that can impact oncology reimbursement are brought to the table, including navigation reimbursement, expanding existing financial programs, and providing important services for patients. The dates and locations for the Spring 2025 in-person ORMs have been announced, with more information to follow.

  • Part 6 of a 7 Part Series: Barriers to Accessing Cancer Care in Nigeria – [Mini Podcast] Ep 173
    Jan 6, 2025

    The delivery of cancer care in Nigeria is impeded firstly by a lack of infrastructure, with a low number of hospital beds and skilled staff across the care pathway—an issue which has been compounded by the migration of skilled staff out of sub-Saharan Africa and to more developed countries. A lack of specialized equipment, such as radiotherapy machines, and the prohibitive costs of delivering cancer care are significant challenges as well. According to Dr. Modupe Elebute-Odunsi, challenges at the governmental level play a role as well, because in addition to a lack of skilled staff, there is a lack of developed cancer centers and a lack of funding, all of which prevent patients from accessing high-quality care. This great need inspired Dr. Elebute-Odunsi to establish the Marcelle Ruth Cancer Centre and Specialist Hospital in Lagos, Nigeria, which offers all the treatments patients need across the care continuum in one place.


  • Part 3 of a 7 Part Series: Examining the Public Health Landscape in Brazil – [Mini Podcast] Ep 169
    Nov 26, 2024

    As a large country, economic disparities persist as a public health issue in Brazil, with 70% of the population depending on the public health system. According to Dr. Theodora Karnakis, the aging population of patients with cancer is expected to result in a 61% increase of new cancer cases between 2020 and 2040. The type of care received depends heavily on where patients are located, due to the varying allocation of services. Dr. Karnakis emphasized equitable access to high-quality care, thorough cancer prevention efforts, and patient education as priorities in her country.


  • Impact of Medicare Part D Changes on Access to Care for Patients with Cancer – [Podcast] Ep 168
    Nov 21, 2024

    It is crucial that multidisciplinary cancer care teams stay informed about upcoming changes to Medicare Part D under the Inflation Reduction Act. To support this effort, the Association of Cancer Care Centers (ACCC) is committed to providing updated information on health care policy changes, ensuring that both providers and patients are aware of the financial benefits. In this episode, CANCER BUZZ speaks with Lindsey Greenleaf, JD, MBA, solution leader in federal and state policy at ADVI Health and Pam Traxel, senior vice president of alliance development and philanthropy at American Cancer Society, Cancer Action Network, to discuss the impact of these policy updates. Ms. Greenleaf sheds light on the $2,000 out-of-pocket cap that will take place for Part D patients in 2025 and how future pricing policy could have an effect on drug innovation. Ms. Traxel expands on benefits and challenges involved with providing updates to oncologists on the new Medicare Part D cap, with the goal of ensuring that all patients who could benefit are aware.


  • How Do I Say It? Patient-Provider Communication in Diffuse Large B-Cell Lymphoma Care – [Video Podcast] Ep 47
    Jul 30, 2024

    In this episode, CANCER BUZZ speaks with Jean Louise Koff, MD, MSc, associate professor at Emory University School of Medicine in Atlanta, Georgia, about fostering trust, rapport, and collaboration in the patient-provider relationship.

  • Addressing Frequency of Care to Improve Quality of Life in Patients with Low-Risk MDS – [Video Podcast] Ep 46
    Jul 25, 2024

    In this episode, CANCER BUZZ speaks with David Sallman, MD, associate member in the Department of Malignant Hematology at Moffitt Cancer Center, and Karley Trautman, DNP, ANP-BC, AGACNP-BC, senior instructor of Medical Oncology at Highlands Ranch Cancer Center, to discuss best practices in the management of anemia in low-risk MDS patients.