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I Am A Financial Navigator

ACCC recognizes the crucial role financial advocates play in helping their patients navigate the burdensome cost of their cancer treatment.

We are pleased to offer a selection of curated resources to facilitate the difficult conversations surrounding the economic burden of treatment and support your work in providing patients with the guidance they need to overcome financial hurdles.

Featured Financial Advocacy Programs

The ACCC Financial Advocacy Boot Camp
Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp will prepare you to help your patients and your program address the growing issue of financial toxicity.
Learn More

Education Resources

From Oncology Issues

Collaborative Care: A Solution for Increasing Access to Psychosocial Care in Cancer Programs and Practices
By Carrie C. Wu, MD, et al.

The Collaborative Care Model uses the stepped care approach, enabling a flexible and personalized treatment approach that aligns with each patient’s specific needs.
Increasing Clinical Trial Accrual Through the Implementation of a Clinical Trials Navigator
By Alexander Spira, MD, PhD, et al.

Virginia Cancer Research Institute successfully implemented a cutting-edge clinical trials navigation program that improved the patient and provider experience and demonstrated a significant return on investment.
The ACCC 49th Annual Meeting and Cancer Center Business Summit

Highlights from the ACCC 49th Annual Meeting and Cancer Center Business Summit.
Delivery of Psychosocial Cancer Centers Care in Oncology Summit

Backed by strategic partnerships, ACCC held a multistakeholder meeting focused on exploring the current state of psychosocial support in oncology.
An Interprofessional EHR Collaboration Optimizes Oncology Navigation Efficiency and Value
By Lauri Ledbeter, Whitney Daws, Lindsay Shimizu and Rebekah Hart

The interdisciplinary team at Providence Health & Services leveraged its electronic health record to improve the efficiency, transparency, and productivity of their oncology navigation program.

ACCCBuzz Blog Posts

FROM THE ACCCBUZZ BLOG

Providing Comprehensive Financial Advocacy Services in Rural America
November 15, 2022
Patients with cancer in rural areas have a substantial need for financial advocacy services, as they experience financial toxicity at a disproportionate rate.
Burnout in Oncology: Results from ACCC’s 2022 Mini Z Survey
By Barbara Schmidtman, PhD
November 08, 2022
Dr. Barbara Schmidtman highlights key findings from the 2022 ACCC Mini Z burnout survey, comparing results from the pre-pandemic 2019 to now.
Better Supporting Patients with HR+, HER2- Breast Cancer
November 02, 2022
ACCC has engaged experts through a vodcast series from CANCER BUZZ TV, focusing on specific issues regarding treatment adherence to oral therapies, treatment-related side effects, patient education, and financial barriers for patients with HR+, HER2- breast cancer.
The Multifaceted Role of an Oncology Pharmacist
By Chidi Ike
October 20, 2022
In recognition of American Pharmacists Month, ACCCBuzz spoke to Dr. Sarah Hudson-DiSalle at The James Cancer Hospital to learn more about her role on the cancer care team.
ACCC Recognizes Pharmacy Technician Day
October 18, 2022
In recognition of Pharmacy Technician Day today (October 18), ACCCBuzz spoke with Danielle Duy, CPhT, to learn more about her role on the multidisciplinary cancer care team.
#ACCCNOC: What Does the Future of Cancer Care Look Like?
October 13, 2022
The ACCC 39th National Oncology Conference opened with two pre-conferences, covering financial advocacy in oncology and the future of cancer care. Learn what care delivery may look like in 2040 and how ACCC is supporting cancer programs and practices through its Financial Advocacy Network.
New Report Shows Hospitals Bear Financial Toxicity Burden
By Chidi Ike
September 08, 2022
The past decade has seen a dramatic increase in the cost of healthcare in the United States, and as insurers pass an increasing portion of healthcare costs to patients, hospitals are left to bear the burden unpaid medical fees.
ACCC Forum Focuses on Technology Solutions to Mitigate Workforce Shortages
September 06, 2022
On August 18, ACCC President David R. Penberthy, MD, hosted his second Tech Talk, as 40 ACCC members came together to brainstorm technology solutions to mitigate oncology workforce shortages. Learn about the day’s discussion and the variety of artificial intelligence (AI)- and business intelligence (BI)-enabled platforms that are available to support your workforce.
Financial Advocacy Strategies to Maximize Charitable Patient Assistance
By Audrey Quartey
August 17, 2022
Around half of patients with cancer and survivors of cancer are dealing with financial toxicity, and one of the best ways to handle this is through financial navigation. For 18 years, the Patient Access Network (PAN) Foundation has helped patients pay their out-of-pocket treatment costs.
Advocating in Oncology: The Importance of State-Based Grassroots
July 26, 2022
Dr. David Eagle shares why grassroot advocacy efforts are so important to furthering health equity and person-centered care in oncology, including how state-based efforts curbed harmful pharmacy benefit manager practices in New York.
How Does the EOM Compare to the OCM?
By Matt Devino, MPH
July 20, 2022
ACCC Director Cancer Care Delivery and Health Policy Matt Devino, MPH, lays out the four key differences between the OCM and EOM that interested applicants need to consider.
The Impact of Oncology Financial Advocacy: A Patient Story
July 14, 2022
Allen Beck and Rivka Beck were newly weds when Allen was diagnosed with myelodysplastic syndrome. A month before he was scheduled to complete a bone marrow transplant, he lost the insurance coverage provided by his university. Angie Santiago, CRCS, the manager of Oncology Financial Advocacy at Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System in Philadelphia, Pa, made sure he was able to get the health insurance coverage he needed to complete his treatment.
VCU’s Medical-Legal Partnership Meets Oncology Patients’ Needs
July 07, 2022
The VCU Massey Cancer Center incorporated a legal service at their center because more work had to be done to address social determinants of health rooted in legal problems in order to offer comprehensive services that met the full gamut of its patients’ needs.
Leading in Oncology Through Change
By Barbara Schmidtman, PhD
June 30, 2022
Though managing and adapting to change can be two of the most stressful and intimidating elements of leadership, Dr. Schmidtman shares why leaders should embrace change just as their patients do.
2022 ACCC Hill Day: Members Meet with Congress
June 24, 2022
Advocating on behalf of their patients and programs, ACCC members from 14 states participated in Virtual Hill Day, speaking with Congress and their staff on key legislation asks regarding access to care, telehealth, prior authorizations, and more.
Medicare Ahead: Equity, Accountability, Sustainability
June 21, 2022
Looking to the future, CMS is seeking to leverage the agency’s strength to advance health equity; drive high-quality, person-centered care; and promote the affordability and sustainability of the Medicare Program.
Financial Advocates Discuss Challenges in Radiation Oncology
June 13, 2022
It is no surprise to financial advocates that accessing treatment cost assistance for radiation oncology patients is a major challenge. In response, ACCC’s Financial Advocacy Network held two small-group coffee chats to assist its members in identifying and addressing barriers to financial support for patients receiving radiation therapy.
ACCC Forms Alliance to Improve Cancer Care Continuum
June 08, 2022
ACCC has partnered with several of its oncology state societies to establish the Appalachian Community Cancer Alliance—a key effort to address disparities in cancer screening and care delivery in the region.
Leading Through Trust
By Barbara Schmidtman, PhD
May 31, 2022
The last time I wrote for ACCCBuzz, I shared that I would try to find nuggets of wisdom that were inspiring me in my work and day-to-day life in hope of inspiring you. One topic that keeps coming to my mind: building trust among our teams and colleagues.
Speaker Reflections: Attending ACCC’s Oncology Reimbursement Meetings
By Wendi Waugh, RT(R)(T), CMD, CTR
May 27, 2022
ACCC Board Member Wendi Waugh tells ACCCBuzz about her experience speaking at and attending the in-person Oncology Reimbursement Meetings this spring, covering topics from financial advocacy in oncology to formulary management and networking with colleagues to address workforce concerns at your cancer center.

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